✨ FAQs: aka love note answers to your burning questions✨
We feel you! That moment when your bracelets arrive? MAGNETIC. Although the delivery time depends on where you live, you can peek at all the shipping details here:
📦 Shipping Policy
(And don’t worry - we ship with love.)
Yep, but you gotta catch us before we send your order flying out the door! 💌
Shoot us an email at martiny@magneticcouplesbracelets.com and we’ll work our magic with you!
No worries, we’ll make it right! Just email us at martiny@magneticcouplesbracelets.com with your order info and a pic of the issue, and we’ll sort it out with care (and a sprinkle of love).
Technically yes... but it’s a NO from us. 😅
To keep them lookin’ fresh and fab, take them off before getting wet. Chlorine, salt, and too much water can be unkind to the magnet, beads and charm finishes.
We wrote a whole love letter to bracelet care here:
🛁 Bracelet Care Tips
It happens! We’ve got a return policy that explains it all (no awkward convos needed).
🌀 Return Policy
Once your bracelets are in transit, they're off on their little adventure, and we can't switch or reroute them. 😔
Next time, email us quickly at martiny@magneticcouplesbracelets.com if you need to change something!
Aww, yes! Just email us at martiny@magneticcouplesbracelets.com before ordering, and we’ll help make it happen - we have many LDR couples:)
Definitely not ghosted 💌
Sometimes tracking updates take a moment. Check the confirmation email we sent (search your inbox for “Magnetic Couples Bracelets”). If it still looks glitchy, email us at martiny@magneticcouplesbracelets.com and we’ll help you out.
Yikes. First, double-check the shipping address you gave us. Then check:
- Mailbox?
- Neighbors?
- That weird spot where the post office hides stuff sometimes?
Still no sign of it? Email us at martiny@magneticcouplesbracelets.com - we’ll help you track it down.
One is enough! 💞
Our bracelets and necklaces always come in a pair - one for you, one for your person. (Or keep both for yourself - we won’t tell.)