Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.magneticcouplesbracelets.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may also use your personal information to send you marketing communications by email, where permitted by law or based on your consent. You can opt out of marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Legal basis for processing (GDPR):
We process your personal information based on one or more of the following legal grounds: your consent, the performance of a contract (such as fulfilling your order), compliance with legal obligations, and our legitimate business interests (such as fraud prevention, analytics, and service improvement).

Sharing you personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share your Personal Information with trusted third parties to help us operate our business, analyze traffic, and deliver marketing.

This includes:
- Shopify (e-commerce platform and order processing)
- Google Analytics (website analytics)
- Facebook & TikTok (targeted advertising and remarketing)
- Calendly (for appointment scheduling, if used)

These third parties may collect or receive information from our website in order to provide measurement services, analytics, and targeted advertising. You can opt out of certain advertising services as described below.

We also use email marketing and customer communication platforms to manage newsletters, transactional emails, and marketing communications. This may include providers such as ConvertCart. These service providers may process personal information such as email addresses and interaction data solely on our behalf and in accordance with applicable data protection laws.

Additionally, we share personal information with third-party service providers that assist us with order processing, fulfillment, logistics, and delivery. These providers may be located outside of your country and may process information such as name, shipping address, contact details, and order information solely for the purpose of fulfilling orders on our behalf and in compliance with applicable data protection laws.

This may include fulfillment and logistics platforms and their integrated systems, such as order management, sourcing, and shipping providers. These providers may process personal information such as name, shipping address, contact details, and order information solely for the purpose of fulfilling orders on our behalf and in compliance with applicable data protection laws.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.

Shopify Network Intelligence and AI-Powered Shopping Experiences
Our store is powered by Shopify. Shopify may use personal information collected through our store as part of Shopify’s network intelligence features. This may include using data to improve products, services, and shopping experiences across Shopify’s platform, including AI-powered and agentic shopping experiences.

This means that product information, store policies, and limited customer interaction data may be used by Shopify to enable features such as product discovery, recommendations, and purchases through third-party AI channels. All purchases remain processed through our Shopify checkout, and we remain the merchant of record.

Shopify processes this information in accordance with its Privacy Policy and applicable data protection laws.

Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights under GDPR and CCPA
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request access to the personal information we hold about you, request deletion of that information, or request to opt-out of the sale of personal data.

If you wish to opt out of the sale or sharing of your personal information, please contact us at the email below.

Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@magneticcouplesbracelets.com